Return & Refund Policy

Don’t have an order ID, or order from the SeedPorcelain store or other third party? Send us as much information as possible about your return to, and we’ll help you out!


The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. SEED Porcelain and Ceramic (M) Sdn. Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 48 business hous after the confirmation.

Please return your purchase to the following address:
SEED Porcelain and Ceramic (M) Sdn. Bhd.
No, 21, Hala Bendahara 1, ipoh, 31650 Ipoh, Perak

Please contact us at if you have any questions or doubts.